How do I get a refund?

To apply for a refund, please follow the steps below associated with the App Store where you purchased your subscription.

Purchased on iOS:

While we wish we could provide you with a refund personally, Apple currently handles all cancellation and refund requests directly. You will need to contact Apple's support team for them to provide a refund.

To apply for a refund, please review the options below:

• Apply for a refund through Apple
• Contact Apple’s support team directly.

In the meantime, be sure to cancel your duplicate subscription by following our steps here: How do I cancel my subscription?

Purchased on Google Play:

To offer a refund, we will need your Order Number. You can find this number through the Order Receipt email you received from Google Play after your purchase was made. Your order number will start with GPA, followed by a series of numbers.

You can send us this information through our Contact Us link found at the bottom of this page. For the subject line, please include Refund Request and your order number in the body of the message, and we’ll get right on it!

Purchased on Amazon:

While we wish we could provide you with a refund personally, Amazon currently handles all cancellation and refund requests directly. You will need to contact Amazon's support team for them to provide a refund.

To apply for a refund, please review the options below:

• Locate the email provided by Amazon and follow the cancelation instructions.
• Contact Amazon's support team directly.

Purchased on Piknik Website:

If you have purchased your subscription through our web portal, please use the Contact Us link found at the bottom of the page.

Still have questions? Use our Contact Us link at the bottom of the page. We’re happy to help!