How do I cancel my subscription?
To view or cancel your subscription, follow the instructions below for the platform where you originally purchased your subscription.
Purchased on iOS:
- Make sure you’re signed in with the Apple ID you used to subscribe.
- Open the App Store > Profile (top-right) > Subscriptions.
- Tap on your active subscription(s).
- Tap Cancel Subscription.
If you do not see a “Cancel Subscription” option, please check if your subscription lists an expiration date. If so, it is likely that your subscription has already been canceled. If you have any questions about this, please contact our support team through our Contact Us link below or email us at support@playpiknik.com.
Purchased on Google Play:
- Make sure you’re signed in with the Google account that you used to subscribe.
- Open the Play Store App.
- Tap Profile in the top-right corner > Payments & Subscriptions > Subscriptions.
- Tap on your subscription(s) and tap Cancel.
Purchased on Amazon:
- Make sure you’re signed in with the Amazon account that you used to subscribe.
- Open the Amazon App Store on your Kindle device.
- Tap Manage Subscriptions.
- Scroll down to find your active subscription and tap on your subscription.
- Tap Cancel to turn off auto-renewal in the actions menu.
Purchased on Piknik Website:
- Head to playpiknik.link/my-account and sign in with your Piknik account.
- Under My Subscriptions, scroll down to the subscription you want to manage.
- Tap Manage Subscription underneath the app title.
- In the pop-up, tap your active plan.
- Click Cancel Subscription > Confirm Cancellation.
If you do not see the pop-up, we recommend managing your subscription through a personal computer, as some mobile devices may prevent necessary pop-ups.
Still have questions? Use our Contact Us link at the bottom of the page. We’re happy to help!