The app won't run on/is incompatible with my device.

We’re sorry to hear this! While we try our best to accommodate as many devices as possible, some are simply too old or have too little processing power to run our apps. Please note that you can only access our games through mobile touch devices like tablets and smartphones. Combination computers and tablets, such as Chromebooks, are not currently supported.

We've listed the currently supported systems and OS versions for each of our subscription-based apps below.

App Title Apple (iOS) Google Play (Android) Amazon (Kindle)
Sago Mini World 12.0 or later 5.1 or later 4.4 or later
Sago Mini School 11.0 or later 5.0 or later Not available for download
Sago Mini First Words 14.0 or later 5.0 or later Not available for download
Toca Boca Jr 12.0 or later 9.0 or later Not available for download
Hair Salon 4 12.0 or later 5.0 or later Not available for download
MathTango 13.0 or later 5.1 or later Not available for download

If you’ve already subscribed and aren’t able to play, we recommend applying for a refund. You can view our refund steps here: How do I get a refund?


Still have questions? Use our Contact Us link at the bottom of the page. We’re happy to help!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us