I can't purchase a subscription through my child's device. What do I do?

If you have set up Parental Controls through your child's device(s), this may prevent subscription-based purchases through the App Store. We currently have two options to work around this, which we have listed below.

Update Parental Controls

If you are interested in purchasing directly through the child's device, you may need to adjust those Parental Control settings to allow for subscription purchases. To change these settings or to learn more about these settings, you can review the steps for each App Store below.

Purchase through Personal Device - or - Our Web Store

If you do not wish to change the settings on your child's device - not to worry!

You can then choose to purchase through our personal web store links. This will allow you to access your games through your Piknik Account on multiple devices. You can view our links below:

  • Piknik Unlimited Plan (includes access to World, School, First Words, Toca Boca Jr, and Toca Boca Jr Hair Salon 4: playpiknik.com
  • Standalone Subscription plans: sagomini.com

You can also download the app to your device and purchase through the App. Once purchased, open the App and create a Piknik Account and you're ready to share across all your devices.

Still have questions? Use our “Contact Us” link at the bottom of the page, and we’ll be happy to help further!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us