Sago Mini Frequently Asked Questions
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Subscription & Cancellation

  • How do I cancel my subscription?
  • How much does the subscription cost and how does it work?
  • How do I manage my subscription?
  • How do I transfer my subscription to another device?
  • I'm a paid subscriber but I'm locked out of the games.
  • How do I sync devices using my Sago Mini account?
  • I accidentally purchased twice. What do I do?
  • How do I get a refund?
  • How do I change my subscription plan?
  • My 7-day trial in the Vacation app is done; how do I subscribe to World?
  • I don’t want a free trial in your other apps, I’d rather subscribe to Sago Mini World right now.
  • Why did Sago Mini create a subscription service?
  • How do I renew my subscription plan?
  • I don't want a free trial in your other apps, I want to buy the app outright
  • I purchased a subscription on the website, and accidentally subscribed again in-app.
  • How do I redeem a sale I saw?
  • I tried to make a purchase but it's not working. What do I do?

Categories

  • About Sago Mini
  • Sago Mini First Words
  • Sago Mini World
  • Sago Mini School
  • Sago Mini Parents
  • Sago Mini Account
  • Settings & Troubleshooting
  • Subscription & Cancellation
  • Sago Mini Box
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